Job Responsibilities and Duties 

• Meet the monthly and annual sales quota as designated by the manager
• Visit customers and potential customers to provide support, information, and sell the Company’s products
• Coordinate with the accounting department to assure the collection of payment in a timely manner
• Maintain high levels of customer satisfaction by providing excellent service and building rapport
• Respond to and communicate with all customers in a timely manner
• Coordinate urgent deliveries with the customer to accommodate their needs
• Educate customers on how the products or services can benefit them
• Input and update orders within the Company database accordingly
• Maintain and safely navigate the Company vehicle as per the Company Vehicle Policy
• Prepare daily, weekly and monthly reports
• Participate in the weekly sales meetings
• Attend Company events and functions outside of normal working hours
• Other duties as required from manager
• Obligation to answer to all management as requested
• Travel inside/outside of State as needed.
• Market Research
• Troubleshoot problems regarding products provided and handles complains

Physical Requirements

• Ability to drive for a majority of the daily working hours
• Ability to sit in a car for extended periods of time
• Ability to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally
• Ability to use the phone for extended periods of time
• Working Conditions
  1. Noise Level: Normal to loud while in the office

Other Requirements

• Basic level English – Read/write/speak/listen
• Business level Korean required – Read/write/speak/listen
• Korean grocery market experience preferred
• To have and maintain a clean driving record
• Maintain a positive attitude
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• High School Diploma required. Bachelor’s Degree or above preferred

Knowledge and skills

• Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem-solving skills
• Basic Microsoft Office proficiency
• Communication and interpersonal skills
• Knowledge of Japanese foods and sakes
• Knowledge of Korean/Chinese foods and liquors

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.