Rayno Window Film Inc is looking for a Full Time Customer Service / Admin to join our team of a rapidly growing brand in the window film industry. The role consists of order processing, customer service, warranty resolution, receptionist duties, and general office maintenance.

Responsibilities include:

• Greeting customers
• Taking and processing orders, credit cards, CODs, returns and replacements
• Taking inbound calls and making outbound calls to customers for orders, customer service, warranty issues
• Maintaining and ordering office supplies
• Sorting/organizing office mail
• Check runs to the bank
• Adheres to all department/facility policies
• Keeping records, maintaining files, databases, and inventory
• Generating reports
• Schedules appointments and meetings
• May assist other staff members with their duties as workload dictates

Qualifications include:

• Excellent telephone etiquette
• Customer service skills
• Multi-tasking ability
• High proficiency on the computer
• Close attention to detail
• Ability to communicate effectively both verbally and in writing
• Basic office skills
• Punctuality

Details:

• Location: 125 E Commerce Dr., Schaumburg, IL 60173
• Hours: M-F 9am-6pm, 1hr lunch
• Health Insurance, PTO, Employee Discounts

Please submit your resumes to hr@raynofilm.co