WHO WE ARE
Founded in 20th Century Shanghai, AIG has since continued its global expansion throughout Asia, Europe, Latin America, and is proudly serving 97% of American families and 91% of Fortune 500 companies: to help them grow, plan for the future, and protect their resources. With our commitment to cultural diversity and inclusion, we are introducing opportunities for sales-minded, ambitious individuals to join us as Financial Representatives to develop our cultural markets. You will be given the resources to build your own sales portfolio and establish a diverse client base with AIG¡¯s financial support within your community.
The Opportunity
Here at AIG Financial Network, we provide you with training to help you develop skills to succeed. As a Financial Representative you will have the opportunity to identify and qualify sales leads, set appointments and meetings with prospective customers and business owners in their homes and places of business, and present and explain our life insurance and financial services products and services in one of the following languages: Chinese (Mandarin, Cantonese), Korean, Vietnamese or Hindi. By gaining a true understanding of our clients¡¯ needs and goals you can optimize the client¡¯s financial freedom for their family and business.
We welcome college graduates, career changers, and Experienced Financial Representatives.
WHAT YOU BRING
Near-native proficiency in one of the following languages: Chinese (Mandarin, Cantonese), Korean, Vietnamese or Hindi and the ability to communicate in English. 2 + year¡¯s full time or professional Sales or executive level experience, with High School diploma or GED; or College graduate with demonstrated success in GPA and extra-curricular activities. Proficient in MS Office and have a valid state driver¡¯s license and reliable insured transportation.
FROM US TO YOU
We¡¯ll notice when you¡¯re working hard. We look to promote from within and enhance your skills. Compensation is very competitive and we incentivize top performers. We also support you with health and retirement benefits. And always, you¡¯ll have support and financial strength of AIG behind you.
Together, let us bring on tomorrow!
Locations:
We currently have openings in California (Pasadena, LA, Orange County, Daly City, and San Jose) as well as, Rockville, MD and Annandale, VA.
For more information please contact Cyndi Woo, Talent Acquisition Associate at:
Cyndi.Woo@aig.com
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[Underwriting Consultant] – Bilingual Mandarin and/or Cantonese JOB ID: 125037
The Ideal Candidate Will Have:
Fluent ability to speak, read and write Mandarin and/or Cantonese
Bachelor¡¯s degree and a minimum of 3 years life underwriting experience OR a high school diploma witha minimum of 5 years life underwriting experience.
Demonstrated proficiency in medical terminology; ability to accurately report and interpret MIB codes.
Proficiency in financial underwriting helpful.
Active and regular participation in industry related programs – LOMA, ALU, etc.
Excellent written and verbal communication skills with strong PC capabilities.
Ability to make real-time decisions in a fast-paced environment characterized by ambiguity and change.
Position Summary
As a Senior Life Underwriter, you will underwrite applications under general supervision. You will evaluate andtake final action in an independent manner within approval authority guidelines. Approval authority through$1,500,000 and may be given second signature responsibilities.
Organizational Structure
This position reports to a Director within the larger underwriting group.
Performance Objectives
•Analyze complex information and interpret to reach comprehensive medical and financial assessments based oncompany guidelines and policy.
• Request appropriate medical and financial information from agents, doctors, laboratories, inspection companiesand other information sources.
• Analyze underwriting requirements received in order to properly classify risk.
• Correspond, both verbally and in writing, with agents, doctors, laboratories, inspection companies and otherservices as necessary concerning information on applications.
• Interpret MIB Codes and report new MIB Codes.
• Perform all transactions necessary to underwrite pending applications.• Consult with more Senior Underwriters, Chief Underwriter, and Medical Director on cases relating to the riskselection process. Obtain cosigns as required by departmental guidelines.
• Consult with Reinsurance companies on those more complex cases.
Location
Selected candidates will train in Nashville, TN for four weeks then work remotely from home.
For more information please contact Meghan Johnson, Talent Acquisition Consultant at Mjohnson2@sunamerica.com
[Customer Service Representative I]– Bilingual Mandarin and/or Cantonese JOB ID: 128868Ideal
Candidates Will Have:
Ability to speak and read and write Mandarin is required.
Advanced interpersonal skills. Proven ability to interact successfully with internal/externalcustomers.
Customer service or Call Center experience a plus.
The ability to simultaneously navigate through multiple computer systems.
Make real time decisions in fast-paced, high-volume environment characterized by ambiguityand change.
Effective organizational skills and attention to detail.
Good PC skills and systems proficiency.
Position Summary
The primary purpose of this job is to be responsible for servicing policyholder and agent inquiriesfocused on delivering a best in class customer experience. Each customer contact provides you with anopportunity to reach your goals and make an impact on the business.
Performance Objectives
Provide loyalty-building service to customers (policy holders, producers, internal associates and clientcompanies) by answering incoming calls with a high degree of accuracy and speed, while consistentlymeeting key department performance metrics.
• Provide a single point of contact for responding to case inquires related to status, selected datachanges, required forms information and documenting all inquiries and any corresponding action taken
•Effectively communicate policy information and company procedures to all customer of the firm.
• Answer a high volume of policy holder and producer telephone calls while pro-actively evaluatingconcerns, requests and problems.
• Perform all transactions necessary to satisfy requests using the multiple computer systems andproductivity tools.
• Meet or exceed all performance contact center metrics for the position.
Shifts are from 7:00 am – 6:30 pm with flexible start timesLocation
This position is based in Nashville, TN in the contact center.
For more information please contact Julie Murillas, Talent Acquisition Consultant at:julie.murillas@aig.com
[Marketing (Business Analyst)] – Bilingual Mandarin and/Chinese
The Ideal Candidate Will Have:
Bachelor¡¯s degree in Marketing or related business degree.
Mandarin/Chinese language requirement; read, write & speak.
Strong MS Office experience to develop and deliver reports.
Strong customer service/communication skills.
Knowledge of sales and sales concepts.
Knowledge if the insurance industry but not required.
Position Summary
As Marketing Analyst you will provide daily sales support and contribute to the development and implementationof programs and processes to support sales initiatives for the AIG Partners Group, AIG Financial Network & SpecialRepresentative Distribution Channels.
Performance Objectives:
Provide daily sales support to AIG Partners Group MGAs and agents, AIG Financial Network Local Officesand Special Representative Agents via phone, e-mail and in-field visits on product, sales concepts, runningof product illustrations, etc. across entire US Life Platform.
Assist in the creation of new product training programs and process/systems training to new and existingAIG Partners Group MGAs and agents, AIG Financial Network Local Offices and Special RepresentativeAgents.
Assist in the development and communication of sales-based concepts.
Assist in the creation of marketing, sales, communication and training plans to promote AIG FinancialDistributors value proposition to potential and established AIG Partners Group MGAs and agents, AIGFinancial Network Local Offices and Special Representative Agents.
Provide input to management and other areas as appropriate relating to product, service and systemneeds of the AIG Partners Group MGAs and agents, AIG Financial Network Local Offices and SpecialRepresentative Agents.
Travel to field offices if necessary.
Location: Nashville, Houston & California
For more information please contact Theresa Stuart, Sr. Talent Acquisition Advisor at:Theresa.Stuart@aig.com
[Bilingual Agency Director]
Founded in 20th Century Shanghai, AIG has since continued its global expansion throughout Asia, Europe, Latin America, and is proudly serving 97% of American families and 91% of Fortune 500 companies: to help them grow, plan for the future, and protect their resources. With our commitment to cultural diversity and inclusion, we are introducing opportunities for sales-minded, ambitious individuals to join us as Agency Directors to develop our cultural markets. At
As an Agency Director with AIG Financial Network, you will lead a team of both experienced financial services professionals and individuals new to our industry. We accomplish our mission by selling, marketing, and servicing our superior, differentiated insurance products to existing clients and new customers.
Primary Responsibilities:
Manages and supervises a team of 7-10 financial representatives. Works with Managing Director to develop and implement staff business plans to achieve sales and persistency objectives.
Assists in the recruiting and selection of career financial representatives. Trains newly hired representatives on company culture and business philosophy, instruction on sales/service procedures, products, conservation techniques, codes of conduct, and company policies.
Performs joint field work. Assists representatives in refining prospecting techniques and setting appointments. Participates in sales calls with representatives. Assists in the closing of sales for insurance products.
Provides customer service to existing clients by responding to customer inquiries, processing requests, and performance periodic insurance reviews to maintain appropriate customer insurance coverage.
Present and explain our products and services in one of the following languages: Chinese (Mandarin, Cantonese), Korean, Vietnamese or Hindi, using a consultative sales approach, based on a true understanding of clients¡¯ needs and goals.
The Ideal Candidate Should Have:
Near-native communication proficiency in one of the following languages: Chinese (Mandarin, Cantonese), Korean, Vietnamese or Hindi and the ability to read, write and speak English.
Minimum of two years of successful insurance sales management and a high school diploma or equivalent (GED) required.
A valid state driver¡¯s license and reliable insured transportation.
An active state Life/Health insurance license.
FINRA Series 6/63 licenses preferred.
Excellent communication and listening skills with a positive attitude and the ability to explain complex information in a simple and concise manner.
Be detail-oriented with excellent time-management, organization, and computer skills.
Self-motivated with the ability to lead and motivate a team of dedicated representatives.
Locations:
We currently have openings in Pasadena, CA and Orange County
For more information please contact Ebony Fresh, Talent Acquisition Associate at:
Ebony.Fresh@aig.com
[Bilingual Financial Representative]
Case Manager-Bilingual Mandarin and/or Cantonese JOB ID: 128055
Ideal Candidates Will Have:
Ability to speak and read and write Mandarin is required
One - two year's relevant job experience is required.
Understanding of Underwriting, New Business workflows is helpful.
Bachelor¡¯s degree preferred. High school graduate or equivalent required.
Ability to make sound and effective decisions.
A high energy level and positive attitude.
Good interpersonal skills and discretion in dealing with difficult situations.
Effective organizational skills and attention to detail.
Good PC skills and systems proficiency.
Position Summary
The primary purpose of this job is to provide proactive support for distribution partners by acting asowners of new business cases assigned to the relationship service cell.
Performance Objectives
• Provide administrative support to underwriters through case review/quality check, and ordering andfollowing up on outstanding requirements.
• Provide documentation in AWD and Vantage.
• Collect information from field personnel and vendors to complete the underwriting process.
• Locate lab work and medical information.
• Manage pending and delivery requirements.
• Issue cases/place in force when all requirements are satisfied.
• Make outbound calls or emails to field personnel.
• Work with distribution partners to gain their trust and confidence.
• Trouble-shoot and resolve problems.
• Identify opportunities to improve service and efficiency.
• Perform other duties as assigned.
Location
This position is based in Nashville, TN and the preference is to be based in the office. This position isposted nationwide so there are opportunities to work remotely if you do not live in the Nashville area.
For more information please contact Meghan Johnson, Talent Acquisition Consultant at:Mjohnson2@sunamerica.com