residential and business properties in the greater Los Angeles area. We are looking for motivated, personable individuals interested in providing support for cutting edge technologies in a fast paced environment.

Description of Duties:
* Interfacing with customers via phone and email
* Providing support for Field Technicians
* Documenting all calls/actions in a web-based ticketing system
* Troubleshooting/configuring routers
* Troubleshooting DirecTV receivers
* Basic networking tasks

We will provide training to the right candidate. No previous experience working with DirecTV or phone services is required.

Minimum Qualifications:
* Strong written and verbal communication skills
* Basic understanding of Windows/computer software
* Capable of working flexible hours including weekends
* Ability to apply learned skills quickly

Ideal Qualifications:
* Technical support experience
* Experience with router installation/configuration
* Basic understanding of networking concepts

Requirements for Application:
* Resume with Cover Letter
* Availability for employment in a timely fashion

This is a full-time, permanent position. We offer a competitive salary with benefits and ample room for career advancement.