Established in 1988 with the management ideology, 'maximum safety and customer satisfaction through service', Asiana Airlines had developed into a truly global airline.

Our level of service is unsurpassed, Asiana Airlines approaches customer service without compromise.

We pursue safety as our highest priority. We are striving to become the world's greatest airline, making intensive efforts for sustainable growth.

We hope you enjoy a fun, comfortable journey with Asiana Airlines.

Asiana Airlines Corporate Philosophy

Asiana Airlines envisions that 'customers are transported safely, promptly and comfortably to their desired destinations at their preferred time' as the core belief and fulfills 'customer satisfaction through superior safety and service' as the corporate philosophy.

Management Ideology

Customer satisfaction via maximum safety and service

orporate Philosophy

To provide safe, quick, and comfortable service for customers at their desired time and place

Asiana motto for customer service

• State of the Art Service

  Serve our customers in a state of the art aircraft, with a service- focused approach that continuously seeks the best.

• Considerate Service

  Serve our customers by treating them based on traditional Korean courtesy.

• Friendly Service

  Serve our customers with a smile that comes from the bottom of the heart.

• High-end Service

  Serve our customers by providing top quality in-flight meals, small items, and the crew’s dedicated service.